Privacy policy

1. INTRODUCTION – ALEXSIS C STAR RESPECTS YOUR PRIVACY

The following is information about Alexsis C Star’s Privacy Policy and the way in which Alexsis C Star has implemented the requirements of the Privacy Act 1988.

Protecting your personal information is important to us, and is required by law. The Commonwealth Privacy Act determines that we must handle your personal information in accordance with a set of Australian Privacy Principles.

2. WHAT PERSONAL INFORMATION IS COLLECTED AND HELD BY ALEXSIS C STAR?

We collect the following kinds of personal information: your name, email address and information relating to your wedding or event.


3. HOW DOES ALEXSIS C STAR COLLECT AND HOLD PERSONAL INFORMATION?

Personal information is generally collected directly from you.
Personal information including health information is held and stored by us and/or our service providers.  
Once your details have been recorded by our service providers, your original application is securely stored.
Within Alexsis C Star, access to your information is restricted to staff who require the information to provide information and services to you. A system of passwords and different levels of access is used to protect the information held on the system.

4. WHAT ARE THE PURPOSES FOR WHICH ALEXSIS C STAR COLLECTS, HOLDS, USES AND DISCLOSES PERSONAL INFORMATION?

The personal information we collect will be used by Alexsis C Star and its staff to:

To open and administer your account, and to provide services as agreed between Alexsis C Star and yourself. We may use also undertake market research, member data analysis and direct marketing activities.
If Alexsis C Star can’t collect your personal information from you it will be difficult to perform the activities listed above.

5. TO WHOM DOES ALEXSIS C STAR DISCLOSE PERSONAL INFORMATION?

We will share your personal information with these service providers:

Our registration and merchant service when you purchase from Alexsis C Star. 
Our CMS and administration platform provider to allow us to provide information and services to you
Mail houses to send you information about your account via mail, SMS and email 
Independent consultants and market research companies to conduct member data analysis and run member research via phone, mail, SMS or email.

6. IS ALEXSIS C STAR LIKELY TO DISCLOSE PERSONAL INFORMATION TO OVERSEAS RECIPIENTS?

Yes. The services providers listed above are all cloud based service providers and they may use hosting services located in countries including the USA, India, Philippines, Singapore, Canada, Malaysia, New Zealand and the UK. 

7. HOW CAN YOU MANAGE YOUR COMMUNICATIONS WITH ALEXSIS C STAR?

Unless you have asked us not to, we may use your email address to send you regular communications about products or services that are related to your Alexsis C Star membership.
If you do not wish to receive such information, or previously indicated that you would like to and have now changed your mind, you can unsubscribe by selecting ‘unsubscribe’ on any email received from Alexsis C Star. 

8. WHAT INFORMATION DOES ALEXSIS C STAR COLLECT WHEN YOU BROWSE OUR WEBSITE?

When you visit the Alexsis C Star website, the only information recorded by us will be the date and time of your visit to the site, the pages viewed, the operating system in use, your geo-location and any information downloaded. We won’t record information that allows us to identify you, unless you provide your personal information via a web form.

When you read information on an email sent you the date and time will be recorded on when you view the email and what you click on within the email. 

If you communicate with us via click to chat or a social media channel such as Twitter or Facebook will also record the interaction in our CRM.

Alexsis C Star’s website has links to other internet sites. Once you leave our website, the guidelines of this privacy policy no longer apply. Please read carefully the relevant privacy policies or terms and conditions governing these linked sites to ensure your privacy is protected.

9. HOW WILL ALEXSIS C STAR COMMUNICATE CHANGES TO ITS PRIVACY POLICY OR PRIVACY COLLECTION STATEMENT?

Alexsis C Star may change its privacy policy and privacy collection statement from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice on our home page.

10. HOW CAN YOU ACCESS AND SEEK CORRECTION OF YOUR PERSONAL INFORMATION AND LODGE PRIVACY COMPLAINTS?

In order to keep your personal information as current as possible, we ask that you let us know of any changes to your personal details.

You may ask to see the personal information we hold about you and to have it corrected if necessary. We will need to verify your identity before giving you access.

We will respond to your request within a reasonable period after the request is made, by either providing you with access or by notifying you of our refusal to give access.

In some circumstances, we may not be able to allow you access to your personal information, for example, where:

Giving access would have an unreasonable impact on the privacy of other individuals
The information relates to existing or anticipated legal proceedings
Giving access would be against the law, or 
The information would reveal our commercially sensitive decision making process.
If we are unable to provide you with access to your personal information, we will notify you of the reasons for the refusal and the complaint mechanism available to you.

If we incur a cost in giving you access to your personal information, we may need to charge you for the associated cost(s).

If you would like to see the personal information we hold about you and have it corrected if necessary, please email us on alexsiscstar@gmail.com 
If you believe your privacy has been breached or you have a privacy complaint, you should write to:

Alexsis C Star Privacy Officer
2/66 Pentland Parade
Yarraville VIC 3013
or email us at Alexsiscstar@gmail.com 

We will review your complaint and respond within a reasonable period of time after we receive your complaint.

Terms & conditions

The following are the disclaimer and terms and conditions relating to the Alexsis C Star website and covers and includes use of the website, mobile site, app, emails issued by Alexsis C Star, PDF downloads and any designs that are provided digitally.

WEBSITE DISCLAIMER
This website is provided by Marchande Pty Ltd Trading As Alexsis C Star ABN 96 354 903 722 and is general information only.
Alexsis C Star deliver custom designed wedding gowns. The gown designs are the exclusive copyright and belong to Alexsis Starcevich. 
Alexsis C Star does not accept liability for any loss or damage incurred by the services provided.

OVERVIEW

The information on this website is for general information purposes only. 
You may not always be able to access this website, whether because of scheduled or unscheduled downtime, or for other reasons. 
You should contact Alexsis C Star to ask for confirmation of the details and your entitlements of any service provided by Alexsis C Star and, if required, seek independent advice before making a decision on the basis of the information provided on this website. 
By using this website now and in future you acknowledge and agree to these terms of use.

CHANGES TO TERMS OF USE

Alexsis C Star reserves the right at any time to modify, update or otherwise alter these terms of use. By using this website now and in future you agree to these terms of use, including any changes that may be made in future. We recommend that you visit this page from time to time to review the current terms of use.

ACCURACY OF INFORMATION

Alexsis C Star does not give any warranty to the accuracy, completeness or currency of the information provided on this website. Although Alexsis C Star makes every reasonable effort to maintain current and accurate information, you should be aware that there is still the possibility of inadvertent errors and technical inaccuracies.

NATURE OF THE SERVICES PROVIDED BY ALEXSIS C STAR

The information provided on this website relates to the wedding gowns designed by Alexsis Starcevich. They are for sale and may not be copied in any way. 

JURISDICTION
The content of this site has been prepared for residents of Australia and, as a result, all currency references are shown in Australian dollars unless otherwise stated. If you are accessing the site in any other country, you are free to purchase a service, but you will be subject to the laws of Australia, not the country from which you are accessing the site. Alexsis C Star does not accept any liability from your accessing the site outside of Australia.

WARRANTIES AND THIRD-PARTY INFORMATION
To the maximum extent permitted by law, all warranties in respect of the contents of this website and in respect of any site linked to this website and in respect of accessibility of this website are excluded. Alexsis C Star excludes to the maximum extent permitted by law any liability which occurs or might arise as a result of the contents of this website or any linked site or as a result of the website being inaccessible for any reason, whether due to negligent act or omission or otherwise.

Alexsis C Star does not warrant that this site, or any material contained in or obtained through it, is error- or virus-free. Links to other sites are provided for your convenience only. Alexsis C Star is not responsible for the content of these other sites and the provision of such links does not constitute an endorsement of those sites or any associated organisations, product or service. By providing links to other sites, Alexsis C Star does not warrant that those sites or any material contained in or obtained from those sites is error- or virus-free.
This site may contain material or comments provided by third parties or general users for general reference or interest. Where such material is provided, the views expressed in this material do not necessarily reflect the official policy of Alexsis C Star. 

PRIVACY POLICY
Any private or personal information that Alexsis C Star obtains through this website will be treated in accordance with Alexsis C Star's privacy policy. This policy includes details of Alexsis C Star's use of cookies and guidelines covering links to third parties' websites.

COPYRIGHT
Except where otherwise stated, the copyright and intellectual property rights of the information contained on this website and program material provided via the website or signed up for or purchased through the website and delivered by email belong to and remain the property of Alexsis C Star. You may use the information on this website for your own non-commercial use, but you may not use, copy, reproduce, store or alter in any way the information and material provided without the prior written consent of Alexsis C Star.

REASONABLE USE
You may not use the information on this website in any way that is unlawful. In particular, you may not use it to:

Defame, abuse, harass, stalk, threaten or otherwise offend others
Publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate, use any automated scripting tools or software
Engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited emailing or spamming
Upload, post, email, transmit or otherwise make available any material that you do not have a right to make available under any law or contractual obligation or which contains viruses or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware
Impersonate any person or entity
Breach any applicable laws or regulations.

QUESTIONS

If you have any queries about the terms of use, contact the Alexsis C Star at alexsiscstar@gmail.com.